Xentri is a modern online store offering carefully selected tech gadgets designed to make everyday life easier. Our focus is on simple, functional, and practical products.

Orders are typically processed within 1–3 business days.

Estimated delivery times are:

1. 3-7 business days for domestic orders
   
2. 7–10 business days for international orders
   

Delivery times are estimates and may vary depending on location and external factors.

Yes, Xentri ships to many international destinations. Shipping times and availability may vary depending on your location.

Yes. Once your order has been shipped, you will receive a confirmation email with tracking information, where available. Tracking updates may take a few days to appear.

We offer a 30-day return policy from the date you receive your item.

To be eligible, items must be unused, in their original condition, and in original packaging.

For full details, please review our Refund & Return Policy.

To request a return, please contact us at support@xentri.store with your order number.

Return instructions will be provided once your request is approved.

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us at support@xentri.store as soon as possible so we can assist you.

Once an order has been processed, we may be unable to make changes or cancellations. Please contact us immediately if you need assistance, and we will do our best to help.

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and vary by country. Xentri is not responsible for these charges.

Yes. All payments are processed securely through Shopify’s encrypted checkout system. Xentri does not store or have access to your payment information.

You can reach us anytime by email at:
support@xentri.store

We aim to respond as quickly as possible during business hours.